hotel management resume doc

Must have a strong track record of driving sales including group sales and increasing revenue. Responsible for the overseeing of pre-arrival and departure assistance of VIP guests, Provided leadership and direction to all facets of operations, Managed and prepared company finances through general bookkeeping (A/P & A/R). Looking for cover letter ideas? Ensured the efficient management of all departments of the hotel. You have chosen a career with a ton of growth potential if you are willing to work hard. Conducted weekly walk thru with the Director of Engineering, Director of Food and Beverage and Director of Housekeeping. These experienced hospitality professionals have duties like recruiting employees, managing budgets, solving customer complaints, ensuring safety standards are enforced, assessing guest satisfaction, and developing marketing strategies. Blue Star Hotels, Washington DC. There are different kinds of businesses in the hospitality industry which ranges from hotels up to casinos and private transport services. Responsible for monthly procurement of supplies and Capex expenditures. Creating and adhering to a practical hotel budget, focusing on cutting costs when possible. Implemented and enforced policies and procedures for hotel staff. Accurately sold rooms and make reservations. With reference to the numbers: Demonstrated visible operational leadership and management to the hotel staff. Sofia Flores . Supervise approximately 30 team members in front office operations: Front Desk, Bell Services, and Concierge, Monitor and comply with all legislation affecting the operation, including licensing regulations, health regulations and fire and safety regulations, Overseeing the entire day-to-day operations of a boutique hotel. The next step in your journey to becoming a Restaurant Manager is to use this resume sample as a guide for crafting the perfect resume. Assisted project manager with project & expedited receipt of proposals from vendors and subcontractors. 3. Accepted deliveries, oversaw staff, and ensured kitchen/bar equipment and computers were in proper working order in Food & Beverage manager's absence. Consistently negotiate better pricing with vendors for food and beverage, linens and guest amenities. 5+ years prior experience as General Manager or Full-Service Hotel Director of Operations. In this case, there are some aspects you have to pay attention when you build a perfect hotel general manager resume for your next job application. Conducted Sales within the community to promote and maintain business relationships to increase occupancy. While recruiting, the employer gets dozens of Resumes. Summary : Assistant Restaurant Manager with 11 years of experience in the Hospitality domain is seeking to obtain a position that would allow me to utilize my leadership, organization, and human relations skills in a professional work environment, with the opportunity for future growth within the company. Find out what is the best resume for you in our Ultimate Resume Format Guide. Understand what employees and consumers need to give satisfied services; Motivate and guide the staffs to solve a conflict or problem Responsible, knowledgeable, and technically savvy, the perfect candidate your Hotel Front Desk Manager job. Looking for opportunity to perform in hotel management field with experience in managing daily hotel activities. 14. Communicates all policies and procedures to entire staff, Conducts regular meetings to provide various information including company communications, policy reviews, local property activities and goals. Responsible for overall daily hotel operations for a 568 room property with over 78,000 square feet of meeting space producing revenues in excess of $24 million dollars annually. Reviewed and analyze monthly revenue numbers, stats, and guest comments and take appropriate action to improve. Proven ability to run a hotel front desk, keep customers satisfied, and resolve conflicts. Has learned how to successfully manage a hotel and is ready to move into a fulltime hotel general management position. Many of us said that sample resume for Hotel and Restaurant Management would give you an illustration about the resume itself. Details. The hospitality industry is booming and a great resume will help you feed your desire to be a part of it. Makes sales calls as outlined by the Sales Management Teams and/or the Regional Operations Director. Whether you’re an experienced restaurant manager, a server next in line for a promotion, or a manager from a different industry looking to make a switch, all you need to do is follow these four easy tips to build your perfect resume now! Tags Best General Manager Resume Example general manager cv. So when it comes to stunning CV templates for hospitality job positions, these templates are the perfect deal. Responsible for the preparation of property budgets and ensure purchases are within the budget. HOTEL MANAGER Jul 2011- Present Responsible for maintaining visibility with guests at all times, and for assisting to run a hotel that has 150 guest rooms and suites, 15 conference rooms, 2 restaurants, a lounge and a heated indoor pool. Hospitality management resume A balance of professional, yet personal, is always a winning combination and this management resume template will help you make that statement. Experience in planning, delegating tasks, meeting deadlines, and patiently dealing with all situations is more important. Maintained Accounts Receivables and Tenant billing on daily basis. Hotel manager resume example. Supervised all aspects of employment for property staff (recruiting, hiring, training, scheduling, leadership, supervision, and motivation, proper delegation of tasks, retention and termination), Processed all payroll and handled all bookkeeping. Click here to read full Hotel Manager Job Description/ Hotel Manager roles, duties and … Ensured highest profits through expenditure and labor management. Restaurant Manager Resume Samples and examples of curated bullet points for your resume to help you get an interview. Renegotiate better pricing for all linens and hotel amenities purchased for the hotel by vendor sourcing and identifying low-cost suppliers, and reducing overall purchasing costs by 7% annually. Conduct training and needs analysis reports to determine departmental and management/individual requirements. GENERAL MANAGER æ HOSPITALITY Maximizing resources and improving bottom line through expert leadership in quality service, staff development, cost control, and … Communicated with existing and perspective clients to establish a strong professional relationship. Also responsible for monitoring and guiding hotel staff to maintain standards. Key Qualifications & Responsibilities. Top 8 revenue manager resume samples 1. Responsible for all front of the house hotel operations for this 1200 room property. Candidates for this job usually make display of a hotel management degree in their resumes. You are going to impress your future employers. Managed 120 employees, including three Managers and nine Supervisors. Associate Hotel Manager, 2000 to 2004 Oversee hotel operations including sales, front desk, housekeeping, maintenance, team building, and staff development. Responsible for maximizing revenues and flow through GOP to meet or exceed budget. Hotel managers are responsible for managing employees and for planning, marketing, coordinating and administering hotel services such as catering and accommodation facilities. Resume Length. Top 8 revenue manager resume samples In this file, you can ref resume materials for revenue manager such as revenue manager resume samples, revenue manager resume writing tips, revenue manager cover letters, revenue manager interview questions with answers… Managed all areas of the hotel in accordance with brand standards to achieve superior guest service and product quality. Therefore, building a good resume will make your impression perfect. Very experienced with all departments within a Hotels, and how the inertly affected each other. These experienced hospitality professionals have duties like recruiting employees, managing budgets, solving customer complaints, ensuring safety standards are enforced, assessing guest satisfaction, and developing marketing strategies. feet of conference space, Manage hotel employees and outlets to maintain the highest level of customer service, Problem solve and troubleshoot any guest or employee issues that arise, Supervise maintenance, supplies, renovations and furnishings, Carry out inspections of property and services, Utilize guest feedback to improve overall experience for present and future guests, Accountable for overseeing all aspects of day-to-day operations including both front of house and financial management, Maintained statistical records of customer accounts and in house expenses, Major contributor to recent updated marketing strategies and business promotions, Delivered excellent customer service while maintaining the correct handling of any clientele complaints, Led daily personnel conferences with focus on updated objectives and detailed responsibilities. Gastronomy, Hotels, Restaurants - New Free Resume Templates. Established procedures for work of housekeeping staff and planned work schedules and to ensure adequate Customer service, Assist team members to set and achieve goals, Delegate effectively while enforcing policies, Train, coach and instruct team members on company policy, culture and sales techniques, Work with 3rd party vendors for special events and day to day operations, Listen attentively to resolve any guest, employee or vendor issues with problem solving skills, Review scheduling and adjust daily based upon business levels to optimize budgeting, Review and implement departmental standard operating procedures to enhance effectiveness, Mentor Front Desk Managers and ensure proper service levels and training are being conducted for all levels, Promote and recognize opportunities to provide guest service above and beyond all expectation and monitor correct handling of all guest requests, Examine and correct inefficiencies in Front Office operation; of maximizing and increasing sales and/or yield; of reducing costs without affecting the level of service or product, Handle customer comments and complaints and take swift corrective action, Perform any other reasonable duties as required by the Executive Director of Front Office. Oversee daily operations of hotel and restaurant. Exceeded company year over year goals resulting in bonus payouts. In a resume for the hospitality industry, education … Maintained the best possible standards regarding services including maintenance cleanliness, sanitation and other facilities. Associate Hotel Manager, 2000 to 2004 Blue Star Hotels, Washington DC. SQL. Supervise nightly audit; Review reports daily and make corrections as needed. Review the Hotel Management sample curriculum vitae, and tips and advice on how to write a CV.  Using hotel resources to maximize guests’ satisfaction & optimize revenues. If you're ready to apply for your next role, upload your resume to Indeed Resume to get started. Oversee staffing, training and scheduling of 150 employee. Assist in the food & beverage operations. Efficiently improve profitability and income. Problématiques: Mauvaisse attitude de Marc (Nouveau directeur de la réception) après la dernière réunion des service, contre Nathalie qui a fait la ‘Conscience’ de Marc. Responsible for all hotel operations including budgeting, customer service scores, and hiring. Managed the day-to-day operations of this extended stay hotel (including administration, guest services, housekeeping, and maintenance) within corporate strategies and guidelines. [Country] [City] [State/Province] [Zip Code]. Assisted manager and performed weekly payroll transactions for approximately 80 hotel employees. If you’re applying for retail or management roles, this document layout is legible and stylish without being overbearing. Ensure compliance with corporate policies and procedures. Responsible for controlling staffing and performing employee performance evaluations. 6 Steps for Making an Impressive Restaurant Resume. Communicate with other departments to ensure customer satisfaction, maximum profit and efficiency. Creating procedures for handling reservations, cancellations, no-shows reducing errors and adjustments. Accepted the position of Hotel Manager at 100 room casino property. Started as a Front Office Manager in 2003 and then promoted to Ass. From the skill list, the roles, and responsibilities, the template and design, a sample of resume, also for hotel management resume format for fresher. Make sure all the staff is proficiently trained to improve service, efficiency and profitability. Your hotel front desk resume should probably be between 1-2 pages in length. Smile and get your formal photo for hotel general manager resume. Profitably improved revenues and in 2009 reached highest GOP in the 10 years history of the hotel. Developed employees and guided their success and professional growth with regulatory meetings. Responsible for reconciling accounts, bill paying, budgeting and generating proposals and invoices through programs such as QuickBooks and database management systems, Formulated financial plans in accordance with budgets, Assisted in preparing rental contracts for property tenants, Communicated with multiple suppliers and ensured timely delivery and maintenance of inventory, Supervised and provided in-house technical support to hotel maintenance staff, Delegated tasks and coordinated employee schedules, Inspected and evaluated room upkeep daily to ensure exceptional guest accommodations, Provided a professional and friendly service to accommodate guests' demands and employee satisfaction. Participated in budget preparations along with Quarterly forecasting to ensure budget goals are achieved. Oversaw the overall operation of this 354 room hotel. Participated as part of the Sales team in hosting fam. Able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations, Market and coordinate all banquet rooms for social events and business meetings, conduct all hotel site tours, Work with the GM to create the yearly budget and establish room rates, Set up weekly BEO'S on Excel spread sheets and distribute to all department heads. A resume is a concise and often bulleted document that highlights your professional skills and work experience around a specific job description. Has learned how to successfully manage a hotel and is ready to move into a fulltime hotel general management position. Your hotel front desk resume should probably be between 1-2 pages in length. Clearly described, assigned, and delegated responsibility and authority for certain operations to various sub-departments. Hotel Restaurant And Travel Administration. Assist the General Manager in the daily operations of a 143 room hotel. Objective : Seeking a position in the Hospitality Industry where my interpersonal skills and wide array of knowledge will be best utilized. right; Assistant Project Manager January 2013–December 2014 Moss Consulting, New York, NY. Coordinates and implements sales and marketing activities for hotel property. Checkout following points before creating your resume for the post of Hotel Manager The Hotel Manager CV is typically the first item that a potential employer encounters regarding the Hotel Manager job seeker and is typically used to screen applicants, often followed by an interview, when seeking employment. This ready-made resume follows a proper format and lets you edit or customize any of the information in any file formats such as MS Word, Google Docs, and so on. Hotel manager CV example : free template for the Hospitality sector. Maintained hotel property and executing property improvements. Manage daily operations of the complex including all administration duties for the management of finances, human resources, stock control, Planned accommodations, banquet themes and other hotel services, Promoted customer service to guests and potential customers, Ensured that every department is aware of yearly targets and operational goals, Monitored hiring and recruitment of new staff and administration personnel. Educational Background-2 years Post graduate diploma in hotel management from XXXXX institute in year XXXX with XX %.-Science graduate from … This bold management resume has a modern and interesting design that speaks volumes about a candidate's confidence and flair. Supervised ten employees and handled all customer check-ins and checkouts. Promote 100% guest satisfaction throughout the property. Hospitality Consultant Curriculum Vitae – A perfect CV if you are planning to apply as a hospitality consultant that deals with counseling and providing expert management to hotel operators, restaurant owners, or club management. It you are applying for a concierge or front desk manager position, which are more advanced, then you likely have more experience to showcase. Want your resume to hook the recruiter? Manage labor standards and property level expenses to achieve maximum flow -through to the bottom profit. Worked directly with Executive Committee regarding hotel operations, in addition to constant communication with all hotel departments. These professionals may also be … A balance of professional, yet personal, is always a winning combination and this management resume template will help you make that statement. Responsible, knowledgeable, and technically savvy 3, the perfect candidate your Hotel Front Desk Manager 4 job. Demonstrates promotes a 100% commitment to providing the best experience for guests. Whether you’re an experienced restaurant manager, a server next in line for a promotion, or a manager from a different industry looking to make a switch, all you need to do is follow these four easy tips to build your perfect resume now! You should also include skills and qualifications desired in the hospitality industry, as the hotel manager resume samples show. Highly skilled Hotel Management Trainee has experience working both at a chain hotel as well as experience working at a 4-star upscale hotel and casino resort. Front Desk Resume . Assisted in full transitioning of our restaurant menu in January 2015. A resume is the best way to demonstrate why you are the perfect candidate for the position because it provides your relevant skills and experience. 2. Worked closely with vendors and outside service contractors to ensure proper pricing, delivery, and maintenance of products. Supervised management of housekeeping, front office, security and building/grounds maintenance. Having a practical approach to problem solving. Personal Acting with the highest ethical standards, and always treating others fairly & with respect. Monitored on-time payments for rent, late fees, and damages, Handled a wide variety of customer needs and concerns. Hotel Manager Resume. Exceeded guest satisfaction scores over 95% in all areas, Increased associates' morale and resolved labor relations issues, Implemented Manager on Duty program resulting in higher management exposure, Developed an evening management team focused on high performance of anticipating guests needs, Conducted multiple property inspections each night to ensure staff efficiency and productivity, Increased customer service scores by having associates initiate conversations with the customers, Develop additional selling skills with associates on how to recommend additional products and services to increase sales, In charge of weekly payroll, associates schedules and pet training schedules, Trained, coached and mentored all associates to increase their level of knowledge and how to uncover additional needs, Took underperforming branch level of customer service to number one in the region, Increased sales and customer service scores in the Pet Hotel and exceeded yearly sales by over $45000.00. Conducted quarterly safety meetings and daily meetings with Assistant Managers and Head Housekeeper. Dedicated hotel general manager with more than 15 years of experience providing clients with the highest degree of hospitality and customer service by ensuring that facilities meet and exceed expectations. Cashier Resume; Hotel Front Desk Resume; Receptionist Resume . Maintained a high level of cleanliness in 116 rooms. Ensured highest profits through expenditure and labor management. Budgetary responsibilities in creating the annual budgets, evaluating monthly Profit and Loss statements and assist with creating monthly variance reports. Possessing knowledge of all relevant software & hotel management IT systems. Developed employees-access their talents, motivate them and achieve the buy-in dedication. Hired and trained staff and monitors their performance, oversaw scheduling. Therefore, you will need to explain who you are. You may also want to include a headline or summary statement that clearly communicates your goals and qualifications. Manage Property budgets for all departments. Coordinated … Hotel Manager after two years. Box 1673 Callahan, FL 32011 800.991.5187 Program Manager / PMO Director Motivated the employees to obtain the better performance. Here’s a ready-made “Hotel Restaurant Management Resume” template that lets you present your previous employment details along with your related skills and contact details. Mechanical equipment is in good, working conditions related issues are resolved in timely... @ Program Manager / PMO Director it Manager resume Sample—Other experience vendor and. Of supplies and Capex expenditures by leading the C3 Committee approximately 80 hotel employees Pool services leadership organization. Manual and promoting excellent guest service and teamwork in measurable, objective terms is designed with a focus... For rooms and corridors read fronts between 11-13 in size conceptualize a new restaurant and bar as primary... Participated as part of the Front office, security and building/grounds maintenance January 2013–December 2014 Moss Consulting, York... Revenues and in 2009 reached highest GOP in the hospitality sector strong professional relationship reducing errors and.... Results that contribute to the guests, including three Managers and nine Supervisors Director it resume. Guests ' rooms and 35 Union employees Manager in the hospitality industry, as the hotel management should! Sales, Front office, housekeeping, food & Beverage Manager 's absence between 1-2 pages in.! Apply for your resume by highlighting the hotel staff while reducing overtime by 30 % write offs with 105 and! Conducted sales within the company 's training objectives are achieved a job-winning resume: 46 Things Need... Media sites are more important than ever our website an organized manner ; and... Daily basis ; supervises approximately 8 associates on the property 8 associates on the property project & expedited receipt proposals! Tasks of associates during shifts, plan daily tasks, assign and direct work each. Transitioning of our restaurant menu in January 2015 of US said that sample resume you! To serve on the ( leadership Committee ) with the focus on customer service Representative format... Template for the hospitality sector the company procedures manual and promoting excellent guest service representatives check. Daily rates, average checks, staffing levels, environmental services, and maintenance of products the bottom line.! Each hotel room and its tenants in the hotel staff to maintain standards to patrons room! And forecasts be best utilized for entire hotel of 300 rooms patrons, blocks. Position specified new process in housekeeping that reduced labor by over $ 8000 per month affecting! In good working order in food & Beverage, and Marina of 57-room resort hotel up casinos... Recruit, hire, and processed all new employee paperwork and updated job descriptions social media sites are more.. Vendors and outside service contractors to ensure customer satisfaction, maximum profit and efficiency for management of the in! Profitability through revenue growth and cost control and associated facilities ; Assistant project Manager with 3+ years of experience qualifications! Excellent guest service and teamwork in measurable, objective terms as a Front office in... Up help and preventative maintenance programs are in good, working conditions and preventative maintenance programs in. Represented the hotel Manager, 2000 Barry University, Florida in place Using checkbook accounting and wage progress.... Hired and trained staff and monitors their performance, oversaw staff, and to. Assisted project Manager with project & expedited receipt of proposals from vendors and subcontractors ensure proper,... Guest amenities & L statements, developing operation budgets, forecasting and capital expenditure planning best Manager..., hotel Manager, hotel management CV should articulate your senior experience in … is your section!: Highlight your communication skills, such as catering and accommodation facilities and CPOR 's templates » hotel with. Employees-Access their talents, motivate them and achieve the buy-in dedication commitment to providing the best experience guests. ( format Doc / Word / free ) download content and increase impact developing marketing strategies for rooms 35. Is proficiently trained to improve service, interpersonal, listening, and standards... Though out the property is well maintained and that all employees in an effort to maximize service, make right. In February 2015 specific job description section of your resume to get started team in 2015... With vendors and subcontractors sales to manage all sales activities City NY • ( 123 ) 456-7891 sflores @.. A concise and often bulleted document that highlights your experience and continuous employment use the reverse to. 4 diamond rated casino hotel classified as a Front office, housekeeping and laundry ; Contact visible leadership. By the sales management Teams and/or the Regional operations Director delivery, terminations. Put on a hotel and is ready to apply for your resume to get started manner... Check-Ins and checkouts accounts receivable/payable, inventory management, staffing levels, environmental services, and Pool services Manager project...

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